Iliad Assistenza Mobile Privacy Policy

This privacy policy describes how Iliad Assistenza Mobile (located at 22 Via Alessandro Volta, Floor 3, 20121 Milan, Lombardy, Italy) collects, uses, and protects the personal information of users of our online platform. We are committed to protecting your privacy and complying with all applicable data protection laws, including the GDPR.

Information We Collect:

We may collect personal information you provide directly to us, such as when you contact our customer support, request services, or create an account on our site. This information may include your name, address, phone number, email address, and other relevant details necessary for providing our services. We may also automatically collect certain information through the use of cookies and similar technologies when you interact with our online platform. This may include your IP address, browser type, operating system, and browsing activity on our site.

How We Use Your Information:

We use your personal information to provide, improve, and personalize our services. This includes responding to your inquiries, fulfilling your service requests, managing your account, and communicating with you about our offerings. We may also use your information for analytical purposes to understand user behavior and improve our online platform. We will only use your personal information for purposes compatible with the purposes for which it was collected, unless we obtain your consent for another purpose.

Data Sharing:

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our online platform and providing our services (e.g., payment processors, data analytics providers). These providers are obligated to protect your information and are only permitted to use it for the purposes we specify. We may also disclose your information if required by law or legal process.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability. You can exercise these rights by contacting us at the address provided above. You also have the right to lodge a complaint with a supervisory authority.

Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about this privacy policy, please contact us at 22 Via Alessandro Volta, Floor 3, 20121 Milan, Lombardy, Italy.